Last updated: March 2026

Thresher Shark Divers (“TSD”, “we”, “us”) operates the website staging.malapascua-diving.com. This policy explains what information we collect, why we collect it, and your rights regarding that information.

Information you give us directly:

When you contact us by email, phone, WhatsApp, or through our website, you may provide your name, email address, phone number, travel dates, and diving certification details. If you make a booking or purchase through our online shop (thresher-shark-divers.com, hosted on Shopify), Shopify collects your payment and billing information directly. We do not store credit card details on our website.

Information collected automatically:

When you visit our website, we use Google Analytics (via Google Site Kit) to collect anonymous usage data such as pages visited, time on site, referring website, browser type, and general geographic location. This helps us understand how visitors use our site and improve it. We also use GTranslate to provide language translation, and Google Reviews to display customer reviews. These third-party services may set their own cookies.

We use your information to:

• Respond to your enquiries and provide dive trip information
• Process bookings and reservations
• Send you pre-arrival information relevant to your trip
• Improve our website and services
• Comply with legal obligations (e.g. dive safety records, liability waivers)

We will never sell your personal information to third parties. We do not send marketing emails unless you have specifically opted in.

Our website uses the following third-party services that may collect data:

• Google Analytics (via Google Site Kit) for anonymous website usage statistics
• GTranslate for website translation
• Google Reviews for displaying customer reviews
• Shopify (thresher-shark-divers.com) for processing bookings and payments
• SiteGround for website hosting

Each of these services has its own privacy policy. We encourage you to review them if you have concerns about how your data is handled by these providers.

Our website uses cookies. These are small text files stored on your device that help our site function properly and allow us to understand how visitors use it.

We use:

• Essential cookies required for the website to function (e.g. language preferences via GTranslate)
• Analytics cookies from Google Analytics to track anonymous usage patterns

You can control cookies through your browser settings. Disabling cookies may affect some website features.

You have the right to:

• Request a copy of any personal data we hold about you
• Ask us to correct or update your information
• Ask us to delete your personal data
• Withdraw consent for any marketing communications

To exercise any of these rights, contact us using the details below.

We keep your personal data only for as long as necessary to fulfil the purposes outlined above. Booking records and dive logs are retained as required by diving industry safety standards and Philippine law. Enquiry data (emails, messages) is retained for up to 24 months unless you request earlier deletion.

If you have questions about this privacy policy or how we handle your data, contact us at:

Thresher Shark Divers
Malapascua Island, Daanbantayan, Cebu 6013, Philippines
Phone/WhatsApp: +63 926 465 7374
Email: info@staging.malapascua-diving.com